A healthcare services provider uses VMware Workspace ONE to manage its mobile devices, which are deployed by practicing physicians and medical personnel to improve patient well-being.
The healthcare sector never takes a break – devices must be available 24/7 to ensure continuous patient care. At the same time, a secure and stable device management system is essential, requiring the self-operated VMware Workspace ONE environment to be maintained with minimal downtime.
Jens Hennig, one of comdivision's experienced specialists, developed a precise timeline for the upgrade. All components and preparatory work were organized to ensure the upgrade could be carried out with minimal downtime. A contingency plan was also included in the concept, as even with meticulous preparation, issues can arise during an upgrade.
The contingency plan was not needed. Thanks to detailed preparation and a seamless execution, the upgrade was completed within during the optimal time window late in the evening. This approach ensured that the medical routine and patient well-being were preserved to the greatest extent possible.
