One of the key challenges for IT vendors, service providers and enterprises today is to enable their talent to perform at a high level in a rapidly changing and increasingly complex environment. comdivision has a proven track record to turn single-point knowledge into reusable training content for even the most complex IT solutions.
Our Approach
In content development, one of our key factors is to understand who we develop the content for. It is crucial to know the level and also the motivation of people who will be using the material or attend a training. Secondly, we discuss the best delivery option with the training operator: this can be a self-paced, a pre-recorded, web-based training, an instructor delivered live-online session, an in-person classroom training or a combination of all of the above. When all this is clear, we start to develop a high-level class agenda or datasheet to ensure our vision of the content matches with all stakeholders.
Development Process
We develop content following an agile approach: while we have a target datasheet in mind, we pick individual parts and start the development process on these particular items. As our customer, you are able to review the steps, allowing you to influence content throughout the complete development cycle.
Training Delivery and Trainer Education
In most development projects, our team of instructors partner with the course developers to help educate the instructors for later delivery. We can also stay engaged for longer-term class and training deliveries.
Certification
comdivision has helped several vendors setup, maintain and optimize their certification programs.